Brak ocen

The Polish version of this document is binding. This translation is provided for information purposes only.

Terms and Conditions for the Sale of Online Medical Services

I Preliminary Provisions

  1. In accordance with the requirements of the Act on the Provision of Services by Electronic Means of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended), these terms and conditions for the sale of online medical services (hereinafter referred to as the “Terms and Conditions“) purchased via the Badamysie.pl website are hereby established.
  2. The owner of the Badamysie.pl website (“the website”) is “Badamysie.pl” Spółka z ograniczoną odpowiedzialnością with its registered office in Gdańsk 80-822, ul. Żabi Kruk 10, entered into the National Court Register Gdańsk-Północ in Gdańsk, VII Commercial Division of the District Court Gdańsk-Północ under KRS number 0000844490; NIP: 5833398489; REGON: 38621752000000, Register of medical entities: 000000229528 – hereinafter referred to as the (“Company”).
  3. The seller of Medical Services via the website is the Company. Contact can be made via email [email protected] and phone number 22 1001 266.
  4. A User is any entity using the website or purchasing Services via the website (“User”), provided that the condition for purchasing a Service via the website is that the User has full legal capacity.
  5. All copyrights to the elements of the website belong to the Company or to entities for which the Company has the right to use them on separate terms. Copying elements of the website or using them in a manner not explicitly provided for in these Terms and Conditions is prohibited.

II Offered Services

  1. The Company enables the purchase of medical services via the website using the Internet, with the purchased services being performed at locations proposed on the website.
  2. The Company enables Users to purchase medical services offered by the Company via the website, provided that only those services indicated on the website as available at the time of placing the order (“Services“) can be purchased via the website.
  3. All information regarding the Services, including in particular catalogs, folders, brochures, other informational or advertising materials, as well as information contained on the website, do not constitute an offer within the meaning of legal provisions.

III Conditions for Concluding a Service Purchase Agreement

  1. The conclusion and termination of Service purchase agreements take place via the functionalities of the website designated for this purpose.
  2. Placing a Service order requires the User to provide:
    1. first and last name,
    2. address (street, city, postal code),
    3. email address,
    4. NIP (optional)
    5. contact phone number,
    6. first name, last name, PESEL, residential address, contact phone number of the person who will consume the given Service
  3. When placing an order, the User selects the type and quantity of the Service.
  4. For some Services, telephone registration may be required at the phone number provided on the website, during which the location for the Service performance will be determined.
  5. After placing a valid order via the website, the User receives feedback via email. Orders requiring telephone registration will be confirmed first by phone, then by email.
  6. A necessary condition for order fulfillment is providing a valid email address. Correspondence between the User and the Company will take place using the email address provided by the User.dn
  7. The moment of concluding the agreement between the Company and the User is considered to be the day when all of the following conditions are met:

1) for Service orders with on-site payment, immediately before the Service is performed:

  1. placing a Service order, in accordance with points 2 and 3 above,
  2. confirmation of order acceptance by an email sent by the Company to the User’s address provided in the User’s profile.

2) for Service orders with prior payment:

  1. placing a Service order in accordance with points 2 and 3 above,
  2. confirmation of order acceptance by an email sent by the Company to the User’s address provided by the User or during a phone conversation with the User.
  3. payment of the order, understood as the crediting of funds to the Company’s account or the Company receiving confirmation of a successful transaction in the case of Electronic Transaction Systems.
  4. Orders not paid within 2 days, counted from the day following the day the order was placed (understood as selecting the Service), will be automatically canceled. An order is considered paid if the price for the Service or Services has been fully credited to the Company’s account.
  5. Payment for the purchase of the Service is possible only through the payment methods available on the website at the time of placing the order.
  6. The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań Nowe Miasto i Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.
  7. To receive a VAT invoice for Services purchased from the Company, the User should fill out the form available on the website with the entity’s data necessary for issuing the invoice. The User agrees to receive the VAT invoice electronically to the email address provided by the User.

IV Conditions for Service Performance

  1. If, in the description of a given Service or during its email or telephone confirmation, the User is informed about a specific way of preparing for a particular Service, the condition for performing the Service is the User’s appropriate preparation. Information on preparing for tests can be found at the website address: https:/przygotowanie-do-badan/ Failure of the User to prepare for the Service due to reasons for which the User is responsible does not entitle the User to demand a refund of the amount paid for the Service.
  2. Services purchased via the website are performed in accordance with the applicable legal provisions in this regard.
  3. Failure of the User to appear at the place and time of the purchased Service due to reasons for which the User is responsible does not entitle the User to demand a refund of the amount paid for the Service, unless the User has previously withdrawn from the agreement for that Service in accordance with legal provisions.
  4. If, upon purchasing a given Service, the User was informed that they could use it within a specified period, then the User’s failure to appear by the latest indicated date for the purchased Service due to reasons for which the User is responsible, releases the Company from the obligation to perform the Service and does not entitle the User to demand a refund of the amount paid for the Service, unless the User has previously withdrawn from the agreement for that Service in accordance with legal provisions.
  5. A list of available facilities can be found at https:/nasze-placowki/, with each service assigned to specific locations where it can be performed.
  6. In special cases, the Company may contact the User to reschedule the date or place of Service performance. Such a change always requires the User’s consent. In case of lack of consent, the Company will refund the User the remuneration paid for the Service.
  7. The Service purchased via the BADAMYSIE.PL website should be performed within 6 months from the date of payment of the order (the exact date is visible on the order confirmation received via email). After this period, the unused service expires, and the User is not entitled to a refund of the amount paid, unless the terms and conditions state otherwise.

V Service Prices

  1. All Service prices are given in Polish zlotys and are gross prices, with the Company informing that the service performed is strictly for health purposes (such as saving, improving, maintaining health) and as such is a medical service exempt from VAT.
  2. The price provided on the website for each Service is binding for the Parties at the moment the User places the order.
  3. The Company reserves the right to change the prices of Services available via the website, introduce new Services to the offer, conduct and cancel promotional campaigns, or introduce changes to them. Introduced changes cannot affect the effectiveness and method of execution of previously placed orders.
  4. The User may pay for the Service via the website using the tools available on the website, in accordance with the regulations of the providers of these tools.

VI Right of Withdrawal from the Agreement

  1. In accordance with the Consumer Rights Act, a User who is a consumer within the meaning of the Civil Code provisions, as well as within the meaning of the Consumer Rights Act for the purpose of the right to withdraw from a distance contract, concluding a distance contract has the right to withdraw from the contract without giving reasons and return the purchased service within 14 days from the date of receiving the purchase confirmation email, and in the case of a service contract – from the date of concluding the contract, in accordance with these Terms and Conditions.
  2. Notification of the desire to withdraw from the agreement is made by a declaration, which must occur within 14 days of receiving the purchase confirmation email. For efficient processing of the withdrawal, we provide a template declaration. It should be completed, signed, and a scan or clear photo of the completed document sent to the email address [email protected].
  3. The Company encourages the use of the prepared withdrawal form located below these terms and conditions. It is possible to withdraw from the agreement in a form other than the form referred to in the preceding sentence.
  4. The due payment for the refund will be sent within 14 days from the date of receiving the declaration of withdrawal from the agreement, using the same payment method as used by the User.
  5. If a delivery method other than the cheapest ordinary delivery method offered by the Company was chosen, the Company is not obliged to refund additional costs incurred.
  6. The User is obliged to return the goods immediately, but no later than 14 days from the day on which they withdrew from the sales contract. To meet the deadline, it is sufficient to send back the goods before its expiry. The User bears the direct costs of returning the goods.
  7. However, a User who is a consumer within the meaning of paragraph 1 above does not have the right of withdrawal in the situation described in paragraph 8 below.
  8. By concluding a Service agreement, the User who is a consumer within the meaning of paragraph 1 above requests the commencement and performance of the Service agreement before the expiry of the withdrawal period indicated in paragraph 1 above and acknowledges the loss of the right to withdraw from the agreement upon its full performance by the Company. In connection with the above: after the Company has fully performed the ordered service, the User who is a consumer loses the right to withdraw from the Service agreement from the moment the Service is fully performed, and the User is obliged to pay for services rendered until the withdrawal from the Service Agreement.

VII Complaints

  1. Complaints can be submitted via:
    1. Email to: [email protected];
    2. In writing to the Company’s address
  2. The complaint should include the User’s identification and a concise description of the reported reservations.
  3. If the complaint requires additional information, the Company will ask the User to provide details regarding the fulfilled order.
  4. The Company will process the complaint within a maximum of 14 days from the date of its receipt.

VIII Reservations

The Company reserves the right to temporarily suspend the distribution of Services via the website for maintenance work or due to their temporary unavailability. The above reservation does not affect Services for which an agreement with the User has already been concluded.

IX Personal Data

  1. Personal data of Users and individuals who will consume a given service, provided during registration on the website, during the conclusion of a service agreement, and when contacting the User, are processed by the Company solely for the purpose of performing the Services (including for the purpose of potential contact with the User) and enabling the use of website functionalities, processing complaints, protection against User claims, and for fulfilling tax obligations and other obligations provided for by law.
  2. Information on the processing of personal data, including the rights of the personal data owner, required by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, also known as GDPR) can be found in the privacy policy available at this link.
  3. The Company processes the personal data of the person who will consume a given service (registered person), other than the User, based on legal provisions requiring the Company to enable the registration of beneficiaries based on notification, in particular: personal, telephone, or via a third party, in particular based on the provisions of the Minister of Health’s regulation on the general conditions of agreements for the provision of healthcare services.

X Final Provisions

  1. These terms and conditions are available to every User.
  2. Notwithstanding any other provisions of these Terms and Conditions, Users are prohibited from providing unlawful content.
  3. To the Company’s knowledge, there are no particular threats associated with using the website.
  4. The minimum technical requirements necessary to use the website are: a PC computer, operating system at least Windows XP, Mozilla Firefox web browser at least version 40.
  5. The Company may make changes to the Terms and Conditions for important reasons. Changes may be dictated by changes in the technological, legal, economic, or organizational aspects of the Company’s operations, as well as changes in the structure or content of the Online Store’s website or the Company’s offer. All changes to the Terms and Conditions will be communicated to Users on the website and will become effective within 14 days from the date of notifying Users of the changes, including by publishing the Terms and Conditions with new content on the website, with notification of the content of the changes. Registered Users will be notified of the change by email and may deregister their user account within the period until the changes to the Terms and Conditions come into force.
  6. Changes to the Terms and Conditions do not affect the performance of agreements for Services concluded before the changes were made.
  7. Upon request, including electronically submitted, from the User or a person who is the owner of personal data processed by the Company in connection with the provision of services referred to in the Terms and Conditions, that person will be sent information regarding their protection or anonymous use of the website.
  8. The request referred to in paragraph 7 should be sent to the Company’s address, including electronic address. The Company will, without undue delay, provide to the indicated electronic address information on the possible anonymous use of services or use with a pseudonym, and on the technical measures provided by the Company to prevent unauthorized persons from acquiring and modifying personal data transmitted electronically, and on the entity to which the Company may have entrusted the processing of personal data.